Frequently Asked Questions

Here you will find a list of some of our most common questions, Generally, you should be able to find what you're looking for here. However, we do know that this is just a partial list of possible questions, designed to get you your answers fast!. If you do not see the questions or answers you seek here, please contact us at (210) 685-0312 and will be happy to assist you with detailed answers.
Yes We set up inflatables. No we do not set up Tables and chairs although we can for additional fee. Remember prices do not include sales tax.
Yes all orders require a 20% Credit Card deposit. The are fully refundable if you cancel your order at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
If you have any other questions, please feel free to call us any time at: (210)-685-0312




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